Payment and Benefit Options
For work-related injuries, the Workers’ Compensation Board of Alberta (WCB) pays for an initial physiotherapy exam and the first treatment.
If your therapist suspects your injury may be a result of your work, they are obligated to report the injury to WCB. Further physiotherapy treatment is only approved once your claim is accepted. If approved, WCB may authorize physiotherapy treatments for up to six weeks, but the treatment time is dependent upon your type of injury.
You are entitled to accident benefit coverage whether you were at fault or not. Benefit coverage depends upon the type of injury you sustained during the accident.
If you have a sprain, strain or whiplash injury, and have filled out a Notice of Loss and Proof of Claim Form (AB-1) within 10 days of the accident, your physiotherapist may be able to bill the insurer directly - there is no need for a doctor’s referral.
For other types of injury, you many need to submit expenses to your extended health benefits plan first. If you don’t have a plan, or your coverage is exhausted, or it does not cover all your expenses, you may be able to submit expenses to your automobile insurer.
For more information, see What to do After an Auto Collision on the Government of Alberta’s website.
For all other problems, you have three payment options depending on your specific circumstances.
Alberta Health Services (AHS)
The physiotherapist must determine your eligibility for funding using criteria set out by AHS. It is not up to a doctor to determine your eligibility. There is some funding available for therapy after fractures or surgeries. For more information, visit AHS Coverage for Physiotherapy.
Health benefit plans
Physiotherapy treatment is normally included in employer-paid or individually purchased health benefit plans. The amount of coverage and rules to access physiotherapy vary between plans. Check your plan for coverage details — some require that you have a doctor’s referral to have fees reimbursed.
If you are not eligible for coverage, confirm the cost of treatment when you book your appointment
We also offer some additional treatment options including:
Shockwave Therapy to relieve pain and speed up healing and recovery
Rehabilitative Ultrasound Imaging (RUSI) to assess the core muscles needed to stabilize the body
Intramuscular Stimulation (IMS) a needle technique to relieve muscle tightness and pain